Accommodation Contract

  1. OBJECT. By virtue of this contract, the company SONESTA PEREIRA, hereinafter the HOTEL, will provide accommodation to the GUEST in the room and its accessories, in exchange for a price, for the number of days indicated on the Hotel Registration Card. In no case may the term be greater than 30 consecutive days. 1.1.- The room will be the one indicated on the Hotel Registration Card. The HOTEL may make a room change if the guest accepts it and it is a room of equal or better conditions, or in the event of a fortuitous event or force majeure. 1.2.- The time of entry or check in is from 15:00 (3:00 pm) on the day of arrival and the time of departure or check out is until 12:00 (12:00 m) on the day exit. The period of time between one hour and another corresponds to the hotel day. Early entry or departure after the indicated time will be subject to availability and the GUEST must pay the corresponding amount. 1.3.- Accommodation will be provided regardless of the time the GUEST actually stays in the room. Partial use causes payment of the full rate. 1.4.- The provision of the services object of the contract and those complementary services offered by the hotel will be subject to availability and the schedules, shifts or physical stock of the supplies, goods, facilities or spaces for it.

The room and the price or rate per night will be that indicated on the Hotel Registration Card and that corresponds to the reservation,

  1. PRICE. 2.1.- The price of this contract corresponds to the fee per night that the GUEST is obliged to pay and which amounts to the sum indicated on the Hotel Registration Card and corresponds to the reservation made, all of which will be described on the invoice. corresponding, unless the reservation has been made and paid through a travel agency, in which case the rate will be the one agreed directly with the agency.

2.2.- The GUEST must also pay all charges for food, drinks, laundry and in general for all those that are generated during their stay and that they decide to charge to their account. 2.3.- The GUEST declares that he has been informed of the rates, fees and in general prices of the rooms per night. 2.4.- Failure to make the agreed payment will generate late payment interest at the maximum rate allowed by the GUEST.

  1. CUSTODY OF MONEY AND VALUABLE OBJECTS. In accordance with article 1195 of the Commercial Code, GUESTS may deliver money and valuable objects to the HOTEL for safekeeping. For this purpose, the delivery must be made to the official designated by the HOTEL and a record must necessarily be drawn up listing the money or objects delivered. The responsibility of the HOTEL will be that of the depositary, under the terms of article 1196 of the Commercial Code. Valuable objects such as jewelry, cameras, money, computers, cell phones, equipment or utensils that remain in the room or service areas other than those that the HOTEL has for deposit, will be under the sole risk of the GUEST since in this case the HOTEL does not assume any responsibility in case of loss or deterioration.

4.- OBLIGATIONS. 4.1.- OF THE HOTEL. 4.1.1.- Provide the service that is the subject of the contract. 4.1.2.- Attend, receive, process and respond to suggestions, complaints or claims presented by the guest. 4.1.3.- Safeguard the money and valuable objects that the guest has delivered under receipt for safekeeping, under the terms of article 1195 of the Commercial Code. 4.1.4.- The others established by the Law. 4.2.- OF THE GUEST. 4.2.1.- Identify yourself to register at the HOTEL with a suitable identification document, presenting your citizenship card if you are Colombian or your passport or applicable document in the case of foreigners. For minors, a valid identification document must be presented. 4.2.2.- Pay the value of the accommodation plus the corresponding taxes. 4.2.3.- Pay the value of all consumption and charges that you have made to your account. 4.2.4.- Observe decent conduct and dress appropriately. 4.2.5.- Respond even to slight fault for their obligations and those of their companions or guests. 4.2.6.- Register at the hotel reception all the companions or guests of the GUEST who go to their room and pay the corresponding fee or value for each of them. 4.2.7.- Respect the number of people per room. 4.2.8.- THE GUEST acknowledges that the practice of sports, physical exercises, driving ships or vehicles, use of instruments or tools and in general any activity that represents a risk or that can be considered a dangerous activity, will be his or her decision, under its exclusive responsibility and implies that the GUEST has the skills and knowledge that allows him to assume said risks, exonerating the HOTEL and its officials or employees from any responsibility in the event of any damage or injury. 4.2.9.- Use the furniture, furnishings, equipment and in general the facilities of both the room and the HOTEL, in an appropriate manner, preserving them in the state in which they are found and therefore will be responsible for any damage or loss of the elements and goods. of the HOTEL, even for slight fault. In the event of total or partial loss or damage to the HOTEL's property due to a cause attributable to the GUEST or their companions, the GUEST must pay the price corresponding to its repair or replacement, as the case may be. 4.2.10.- Respect the authority of the HOTEL Manager. 4.2.11.- Allow the right of inspection and/or surveillance of the room by HOTEL officials. This right will be exercised in a reasonable manner and includes the power to enter or search the room when in the opinion of the HOTEL Manager it is necessary. 4.2.12.- Allow HOTEL employees and officials access for routine work and room cleaning.

  1. TERMINATION OF THE CONTRACT. The hosting contract will end in the following events: 5.1- Due to expiration of the agreed term. 5.2.- For failure to comply with any of the obligations under the responsibility of the parties and specifically for failure to pay the price or fee payable by the GUEST or for failure to pay for food and beverages or other complementary services that the GUEST had charged to the room or to your personal account. 5.3.- In events in which, in the exclusive judgment of the HOTEL, the behavior or clothing of the GUEST threatens the tranquility and/or health of other guests or visitors to the HOTEL. 5.4.- For smoking in the room or in any other smoke-free space of the hotel, when other guests, visitors or users are affected and without prejudice to the payment that must be made in the terms established below. Paragraph: The termination of the contract does not exonerate or release the GUEST from the payment of outstanding balances.

  2. EFFECTS OF TERMINATION. 6.1.- Upon termination of the contract, the HOTEL may freely dispose of the room. 6.2.- Upon termination of the contract and regardless of the cause of termination, the HOTEL is authorized to enter the room, prepare and sign an inventory of the guest's effects and luggage and remove them from the room to leave them in a safe deposit and appropriate, without responsibility of the HOTEL and at the expense and risk of the GUEST. 6.3.- If the GUEST does not pay the bill or part of it, the HOTEL may dispose of and sell the GUEST's luggage and objects under the terms of article 1199 of the Commercial Code, to cover the pending obligations with its proceeds. The surplus, if any, will be made available to the GUEST. In case of deficit, the HOTEL may initiate the corresponding actions to obtain full payment of the amount owed.

  3. VARIOUS. 7.1.- Legal nature of the contract. In accordance with article 79 of law 300 of 1996, the accommodation contract is a rental contract, of a commercial nature and of adhesion. 7.2.- The lodging contract is proven by the hotel registration card that the HOTEL issues, accepted by the GUEST's signature, which states that the GUEST adheres to the stipulations contemplated here. THE GUEST expressly accepts that the liquid sum of money stated on the invoice will provide executive merit.7.3.- The HOTEL rejects and does not allow sexual exploitation or any form of sexual abuse. The HOTEL rejects and does not allow sexual tourism nor does it allow the sexual exploitation or abuse of girls, boys or adolescents. The GUEST will not be able to enter their room under eighteen (18) years of age for sexual tourism and whoever does so will incur a prison sentence of 5 to 10 years and a fine of 50 to 100 smlmv. The penalties indicated in the previous section will be increased by up to half (1/2) when the conduct is carried out with minors under twelve (12) years of age. 7.4.- Charges for smoking in the rooms. Being consistent with the care of the environment and health, all rooms and in general all areas of the hotel are smoke-free. Smoking in the room or in any other space of the hotel constitutes a serious breach of the accommodation contract that gives rise to its termination and may be removed from the HOTEL if it has affected other guests, visitors or users. If the GUEST smokes in the room, for each day he does so he must pay (i) the cost that the HOTEL must incur to deodorize and clean the room, which is estimated at a sum equivalent to USD 100, settled at the rate representative of the market on the day of payment, and (ii) the value of (2) nights at the rate corresponding to your accommodation, since the cleaning and deodorization process implies that the HOTEL cannot use the room for the next two ( 2 nights. If you smoke in any area of the hotel other than the room, you must pay the cost that the HOTEL must incur to deodorize and clean the area in which you have smoked, which is equivalent to USD 100, settled at the representative market rate on the day of the pay. 7.5.- The HOTEL promotes compliance with resolution 572 of 2005 and other regulations for the conservation of Flora and Fauna as well as the conservation of cultural heritage and assets of cultural interest and contributes and promotes compliance with law 397 of 1997 and other applicable regulations. 7.6.- The HOTEL rejects any form of discrimination, distinction, exclusion, restriction or preference based on gender, race, color, national or ethnic origin, religion, political opinion or for any other reason or condition that has the purpose or that produces as an effect of deteriorating, restricting or limiting the full enjoyment of fundamental rights and freedoms.

NOTICE OF PRIVACY. AUTHORIZATION OF USE OF DATA AND INFORMATION. By signing this contract, the GUEST expressly authorizes the company HOTEL, in its capacity as operator of the HOTEL, and the company LOGÍSTICA GHL SAS with NIT 900760011, to collect and use the information and personal data provided by the GUEST on the Registration Card. Hotelier such as name, address, identification, nationality, date of birth, email address, landline and mobile or cell phone number, personal preferences and interests, work or activity, in accordance with the established secure information processing policies. by the Hotel itself and by current laws for the purpose of carrying out loyalty activities and contacting the owner of the information to send service surveys after each stay that allow the rating of the service provided, and communicate invitations, offers, promotions, portfolio of services or general information that is aimed at continuing to use the Hotel or other hotels that correspond to “a GHL experience” and offering you the corresponding services. The GUEST authorizes the information to be transferred, transmitted, shared and provided to the company Logística GHL SAS, exclusively for the purposes described above.

The GUEST, in his capacity as owner of the personal data, will enjoy all the rights of law, those expressly described in article 8 of Law 1581 of 2012 and in particular will have the right at all times to know, access, update and rectify your personal data, revoke the authorization granted or request the deletion of information when appropriate.

The information processing policies can be consulted on the website or at the HOTEL reception, where a physical copy of them resides. The company HOTEL and Logística GHL SAS, as data controllers, can be contacted for all relevant matters at telephone number (57-1) 3139333 or at the email address

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